Deputy Head of E-Commerce
A senior ecommerce professional, I have a wide range ofexperience in all aspects of ecommerce, from design, to content production;from managing high availability infrastructure to user experience testing. Ihave experience in managing teams to deliver the above, as well as other areassuch as development testing and PCI compliance. I work within the fashionindustry.
I have particular interests in page performance, conversion rate optimisation,usability, responsive web design, customer experience and order fulfilment.
My goal is simple: I want to be responsible for the best-in-industry ecommercewebsite that does everything right, every last detail.
Global Digital Director
Marks and Spencer
Marcus is a professionaltechnology leader with over 20 years experience of working in the InformationTechnology, specializing in Digital Transformations and Electronic Commerce.
Marcus recently worked inSilicon Valley for Apple, where he led eCommerce solutions delivery for theirworldwide on-line business, and also drove the adoption of Agile softwaredelivery. He returned to the UK at the beginning of 2016 to join Marks and Spencer,where he is the director responsible for driving the company’s digitaltransformation. Marcus East is an expert in Agile transformations, with realexperience of driving the adoption of Agile in major organisations like ComicRelief and Apple.
Having lived and worked inthe UK, Asia and America, he has a truly international perspective on thechallenges facing organisations and societies today, and how technology affectsthem - he has strong views on managing technology talent and how large corporationsshould react to the challenges and opportunities that the advent of the digitalage brings.
Head of User Experience
Shop Direct Group
Ashead of UX at Shop Direct, Sam is responsible for delivering the most engagingand innovative shopping experience to millions of customers across all devices.He and his team ensure that the key objectives of the business are met bycontinually optimising customer journeys to drive improved customersatisfaction and business performance.
Shop Direct is the UK’s second largest pureplay online retailer, with annualsales of more than £1.8 billion. Our digital department store brands includeVery.co.uk, which is now a £850 million brand, and receive over a millionwebsite visits every day.
We exist to make good things easily accessible to more people. With ourdepartment store range, market-leading ecommerce and technology capabilitiesand unique financial services offer, we’re well placed to deliver on thatpromise.
We sell more than 1,100 famous brands, including big name labels and our ownexclusive brands, and deliver 48 million products to our four million customersevery year. Our click and collect service, Collect+, delivers to more than5,500 stores across the country, increasing ease and convenience for customers.
Lead Mobile Product Manager, Global E-commerce
Product Owner of UNIQLO mobile web sites in France, Germany, US - Manage roadmap and technical team of 15+ across India, Japan, US and Europe. Lead new global mobile web site launches – from strategy, planning, and UX/UI, to launch and iteration, using agile methodology - balance global strategy with local market needs.
Head of Mobile Advertising
Ivan de Quercize currently leads Mobile Advertising at BlaBlaCar, the biggest ridesharing platform in the world. Ivan is also a passionate of the sharing economy, in 2014 he has filmed and produced a web series interviewing entrepreneurs of this new economy across the american continent.
Jason is a Product Manager at Virgin Media, where he is responsible for the technical product management of Virgin Mobile’s WiFi services, including driving and delivering the roadmap for Virgin Media’s WiFi apps. His main focus is on improving mobile data customer experience and increasing offload savings, by driving higher adoption of Virgin Media’s WiFi applications into the mobile base and achieving higher app and WiFi usage. Jason is a firm believer in data driven product management combined with good product intuition. He is a customer experience enthusiast and an advocate of a simple use experience underpinned by high quality solutions.
Mario Viviani is Technology Evangelist athttp://developer.amazon.com/apps" style="font-size: 10pt;"> Amazon Appstore UK. He started mobiledevelopment in 2010, focusing on the Android platform. In 2011 he founded themobile-focused startup Mariux Apps, developing both consumer-oriented andthird-party apps, where he published more than 90 apps and reached more than 12million total downloads. In 2013 he was awarded by Google of the GoogleDeveloper Expert title for Android, and has spoken at worldwide eventsincluding Droidcon, Android Developer Days, TEDx and Google I/O. Mario has alsobeen an active part of the startup community. In 2015 he joined Amazon, whereas Technology Evangelist he engages with the developer community and companies,presents Amazon newest technologies and ensures mobile app developers areup-to-date on Amazon devices and services.
Digital Business Developer
Mia is a UX-designer / Business developer working with digital concept development on everything from mobile payment to rethinking the Coop loyalty scheme. As many retailers, Coop wants to improve the in-store experience using digital tools. For this reason, the most important frame for working with digital in Coop, is understanding the interaction between off- and online and working with the full customer experience from physical spaces to mobile devices
Product Owner, Mobile Apps
Since the launch of the new and improved thetrainline.com app, David Slocombe has been focused on optimising the app experience to add real value to customers. His mission is to provide smarter journeys to Trainline's customers, from planning to booking to travel, they care deeply about solving their customers travel problems through their world class technology and customer experience. Prior to this Dave was the first Head of Mobile at lastminute.com building their mobile app and web teams and is a veteran of several failed startups
Interestingly, in addition to his leading role at thetrainline.com, David is the Founder of Heads Up London - the UK's largest wearable technology forum, that attracts more that 100 monthly attendees. He is a true mobile titan and will be sharing his wealth of insights.
Product Innovation Director
On the Beach
After successfully landing On the Beach’s first mobile appto the app store in September ’14, as the business owner for all customerfacing web developments, Chris Dalrymple is now in the process of personalisingthe cross-device user experience, including allowing customers to save holidaysas they research. He will share exclusive insights from this project as well asreflective learnings from his 10 years of specific experience driving growth ineCommerce.
Ecommerce Projects Manager
Andertons Music Company
Andrew leads thee-commerce & digital marketing team at Andertons Music - the UK'smost-respected brand in musical instrument retail. With a reach of over half amillion YouTube subscribers, the Andertons brand is loved by musiciansworldwide. The 12-strong digital team cover everything from expert contentwriting and video production, to PPC and e-commerce platform technology.
Kubby is a Canadian-born entrepreneur/marketer based in Copenhagen, Denmark. He is the CEO and Founder of Kubb&Co. a digital agency focused on the convergence of social media, marketing and technology. He has been featured in many publications including Business Insider, The Guardian, Entrepreneur and The Huffington Post. He is a renowned speaker on digital media, marketing and entrepreneurship. In 2016, he was named the #1 business guru on Snapchat by Forbes and was named #15 in the Top 50 marketers to follow on Snapchat by Mashable.
Dominic moved into technology sales after a short stint in theBritish Army. Having been born andraised outside the UK, he understood the cultural challenges of selling indifferent countries and went on to build a successful career in internationaltechnology sales, marketing and business development over a 24 year period.Working for companies such as CA, Amdocs and LogMeIn, Dominic has helped todeliver growth across numerous markets in direct and indirect salesorganisations. As a founder of Livedrive, he built the sales and marketingstrategy that helped the business grow into one of the UK's leading cloudstorage providers prior to its sale in 2014. As Chief Revenue Officer at iAdvize, Dominic is working with the seniormanagement team to define and execute the international expansion strategy inone of the most exciting technology companies around today.
Chief Operations Officer & Co-founder
Mike Molinet is COO and co-founder of Branch, the leading mobile linking company that seamlessly connects brands with their app users across all channels.
Mike founded Branch in 2014 with three other co-founders while attending the Stanford Graduate School of Business (GSB). Branch was born from the challenges the co-founders faced as they struggled to maintain the growth of the previous venture, Kindred Prints, a mobile photo-printing app. The founding team built the first deep linking SDK to connect their app with end users more easily. Branch has since evolved into a robust mobile linking platform with cross-channel solutions for businesses of all sizes to drive app installs and user engagement.
Prior to Branch, Mike spent 5 years in product development for 3M, where he launched over a dozen products and acquired 10 patents. He holds a BS in Mechanical Engineering from Bucknell and an MBA from Stanford University. Outside work, Mike spent 8 years as a volunteer firefighter/EMT and is an avid woodworker.
Northern Europe and Middle East Territory Director
An experienced software leader, Paul has proven expertise in growing technology businesses, with a particular focus on the customer insight market. He joins from Enterprise Feedback Management software vendor Questback, where he was UK Managing Director. Barnes has been at the forefront of innovation in the customer experience sector since 2000.One of the founders of speech recognition application pioneer Fluency Voice Technology, he subsequently established the UK business of multichannel and multilingual customer interaction management software provider Eptica. He has been involved in some of the largest customer experience transformation projects in the UK in sectors such as retail, banking, insurance and tourism.
Global Strategic Consultant
Emily Buckman is a global strategic consultant at Urban Airship, responsible for working with clients to develop digital marketing strategies to address their business objectives.
An evangelist for omni-channel customer experience, Emily has held senior roles at Samsung in customer engagement, most recently as UK Head of CRM and Data, driving consumer retention through digital platforms such as Email and the myGalaxy app. Emily also held marketing leadership roles at Telefonica Digital, BSkyB (growing SkyGo’s user base) and has worked with major UK retail brands including Nandos, O2 Arena, The Body Shop and River Island to leverage mobile data for targeted engagement.
Emily holds a B.A. Honours in European Marketing and Languages from Roehampton University and received a CAM Diploma in Marketing Communications/Advanced Online Marketing from the Chartered Institute of Marketing.
Director of Product Management
John Gessau is Director of Product Management at ACI Worldwide, with specific responsibility for Mobile Payments. John’s focus is on enabling ACI’s merchant customers to accept and integrate mobile payments into their in-store, mobile app and browser channels. Prior to this John was responsible for ACI’s Mobile Banking solutions for retail and commercial banking.
UK Managing Director
Duncan has over 10 years experience within software start-ups. One of the initial team at Maxymiser (now part of Oracle Group) Duncan has worked closely with some of the world’s leading ecommerce teams, helping them solve their digital challenges. Duncan currently leads UK operations at ContentSquare, a user experience analytics and optimization platform that helps businesses understand how and why users are interacting with their app, mobile and website. Duncan is equally comfortable discussing UX analytics as he is discussing the fortunes of his beloved (and much maligned) Wolverhampton FC.
Vice President of EMEA
He is a 20-year industry veteran having occupied Senior Management, Sales and Strategic Alliances roles at organizations including Jive Software, Rackspace, Adobe Systems, Vignette Inc, Remedy Corporation and the Industry Analyst Gartner Inc. He is a regular contributor at Industry events and in his spare time he is an advisor to several high-tech startups. Andrew graduated from the University of Portsmouth with a Degree in Politics & International Relations.