Tom Rooney, Mobile Product Manger at John Lewis
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Tom Rooney


Mobile Product Manger
John Lewis

Check out the incredible speaker line-up to see who will be joining Tom.

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Achieving A Mobile-First Approach

Friday, January 8th, 2016


09:15 Opening Keynote: Connecting retail: 10 things we've learnt about mobile shopping

  • How to adapt to the retail power shift and meet the needs of your constantly connected customers

  • How can you best use mobile as your new shop window to influence your customer’s decision making throughout their shopping journey?

  • Creating joined up moments: How can you track the complex customer journey with mobile both online and in-store to maintain high levels of engagement?

  • Rise of the master shopper: How can you leverage mobile to provide additional services and real value that will delight your customers in the age of increased customer adoption?